Patient Knowledge & Advice
Direct clinical answers regarding appointment queues, treatment procedures, and emergency care.
Which clinic center should I visit for my specific orthopedic problem?
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For advanced knee osteoarthritis, PRP therapy, or chronic tendon pain, visit Bhaktapur Heart Center (Sallaghari · 4:00 PM – 4:30 PM, Sun–Fri). For fresh fractures, sprains, urgent plaster/fiberglass casting, and walk-in digital X-ray, visit Suryabinayak Polyclinic Daily). For major surgery or hospital admission, visit Madhyapur Hospital (Mon/Wed/Fri 9:00 AM – 3:00 PM).
How does the online sequential token booking queue work?
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Submitting the online token form places you in the verified queue for your selected clinic (Bhaktapur Heart Center, Suryabinayak Polyclinic, or Madhyapur Hospital). Within 30 minutes during clinic operating hours, the OPD desk contacts you via phone or WhatsApp with your sequential token number and estimated arrival window to eliminate long waiting room delays.
Is Platelet-Rich Plasma (PRP) suitable for all grades of knee osteoarthritis?
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PRP therapy exhibits high clinical efficacy for Kellgren-Lawrence Grade 1, 2, and mild Grade 3 osteoarthritis where viable articular cartilage remains. For severe end-stage bone-on-bone arthritis (Grade 4), Dr. Suwal will honestly advise whether total knee replacement surgery (performed at Madhyapur Hospital) is the more scientifically sound option rather than performing ineffective injections.
What should I do if my plaster or fiberglass cast feels excessively tight at home?
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Elevate the injured limb above heart level immediately for 30 minutes. If severe pain persists, or fingers/toes turn pale, cold, or numb (warning signs of Compartment Syndrome), immediately contact our 24/7 emergency hotline (+977-01-5093388) or report to the emergency room.
How long is the recovery period following Total Knee Replacement surgery?
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With Dr. Suwal muscle-sparing subvastus approach and modern multimodal analgesia, patients stand and begin assisted walking within 24 hours of surgery. Most patients achieve independent indoor walking and stair navigation by 3 to 4 weeks, with full functional recovery for routine daily activities within 6 to 8 weeks.